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This policy is one way of sustaining your trust in Bright Planet Consulting, Bright Planet Solar, our products, and services. Our privacy policy describes how we collect, protect, and use information about you during your visit on our website.
We collect information about you to help us serve your renewable energy needs, to provide you with quality products and services, and to determine eligibility requirements. We consider all information about you in our possession to be personal information, even if you cease to be a customer. Typically, we collect this information on applications and other forms you complete, through conversations you may have with our consultants, with other representatives, and in some cases, over our website. We may also collect information from a wide range of other sources in order to process and/or underwrite your application. This information may include your name, address, phone number, email address, historical electricity consumption, and utility account numbers.
We do not sell or rent customer information. We share customer information with certain employees, and with companies providing services on our behalf in order to service your needs. Our policy is to require all employees and companies providing services on our behalf, to keep customer information confidential. Our privacy policy applies to potential customers, as well as current and former customers.
We may also collect, store or accumulate certain non-personally identifiable information concerning your use of this website, such as information regarding which of our pages are most popular. Information gathered may be used in aggregate form for internal business purposes, such as generating statistics and developing marketing plans. We may share or transfer such aggregate, non-personally identifiable information with or to our affiliates.
When you fill-out a form on our website, we capture your IP-address. This enables us to track and prevent fraudulent attacks against our website as a security precaution. We do not use your IP-address to identify or contact you.
We have adopted policies and procedures designed to protect your personal information from unauthorized use or disclosure.
We have implemented physical, electronic, and procedural safeguards to maintain confidentiality and integrity of the personal information in our possession, and to guard against unauthorized access. These include among other things, procedures for controlling access to customer files, building security programs, and information technology security measures such as the use of passwords, firewall, plus virus and use detection software. We continue to access new technology as it becomes available, and to upgrade our physical and electronic security systems as appropriate.
Our policy is to permit employees to access your personal information only if they have a business purpose for using such information, such as administering, providing or developing our products or services. Our policy governs the conduct of all of our employees and third-party vendors, to safeguard personal information about consumers, and customers we serve or have served in the past.
We share personal information about you, as required or permitted by law, with affiliates and third-parties such as, service providers who assist us in the day-to-day operations of our company in the administration, processing, servicing, and sale of your solar option. Our policy is to require affiliates and third-party service providers to enter into confidentiality agreements with us, prohibiting them from using any personal information they obtain for any other purpose, other than those for which they were retained or as required by law. We may also disclose information about you, when necessary or required, in legal and arbitration proceedings, and to government agencies.
There is a commonly used technology used on this site, referred to as cookies. We use these to monitor the performance and effectiveness of the site. “Cookies” are small pieces of information stored by our browser on your computer’s hard drive. We do not use cookies to obtain any personally identifying information. Most web browsers automatically accept cookies, but you can usually change your browser settings to prevent this. Please be assured that accepting a cookie does not give us access to your computer or personal information under any circumstances. If you disable cookies, you may be unable to use some features of our site.
We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here.
Your continued participation on this website indicates your acceptance of this Privacy Policy, and of the collection, use, disclosure, management, and storage of your personal information as described above. We may from time-to-time, transfer or merge any personal information collected offline to our online databases or store offline information in an electronic format. We may also combine personal information we collect online with information available from other sources.
If you have any questions about this privacy policy, please contact us by mail at:
Bright Planet Consulting
Attn: Compliance Department
This policy was last revised on 07/09/2018 and takes effect immediately, and is in effect until further revised.